Informed Leadership - Ram Ramachander, Chief Commercial Officer, Social Innovation Business EMEA-CIS & Chief Digital Officer for Hitachi Europe, participated in a 1-1 Q&A session on how digital leaders might leverage emerging technologies to aid enterprises in becoming more relevant to their customers. He highlighted Hitachi’s unique and proven ability to harness its superior, original, technologies and products within integrated solutions that deliver optimised performance and operational automation to our global partners.
Digital Transformation - As data production and networks continue to expand, a key challenge facing all organisations is defining and mitigating the risks associated with data-driven innovation. An open panel discussion concentrated on answering several key questions:
- How to enable our evolving data networks to remain flexible, robust, and secure
- How to identify and filter the required information from the data flood that the IoT and digital transformation generates.
- How to ensure the correct balance between extraction of value from data and potentially prohibitive security protocols
The Future of Work – A proven global pioneer in the field, Hitachi recognises a multi-stakeholder approach is required to deliver the full potential of Smart Cities and Spaces to their communities. Analysing how industry, academia, and national governments can interface cooperatively across society will support positive social change for us all.
Alongside fellow panel members from BT Enterprise, Direct Line Group, and the Royal Schiphol Group, Hitachi’s Naser Ali, Field CTO-Data Analytics & IoT, raised questions on:
- How 5G rollout will facilitate improved workflow capabilities
- How product, service, and business development will be affected by geopolitical uncertainty.
- How to predict which processes, including workforce upskilling, will best aid enterprise-wide automation
Customer- Centric Innovation - Building an all-inclusive customer-centric business model is at the heart of our strategy.
Hitachi’s pioneering approach is improving and accelerating real-world decisions. Stena Line, one of Europe’s leading ferry companies, aims to be the world’s first cognitive travel corporation. Combining rail, road, and sea, its AI driven intermodal freight solutions, with extensive passenger operations, will play a vital role for tourism in Europe.
CEO Niclas Mårtensson’s presentation explained how innovative integration of Hitachi’s AI technologies with Stena Line’s highly experienced workforce continues to reduce costs and improve efficiencies. Jan Sjostrom, captain of the Stena Scandinavica: “AI should not be feared because it helps us, instead of replacing us. I think that is the biggest thing that we have learnt.”