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Accessibility Statement

This accessibility statement applies to content published on the www.hitachi.eu/ domain. This website is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Some of this website is not fully accessible. For example:
  • some pages and document attachments are not written in plain English
  • some tables do not have row headings
  • some documents have poor colour contrast
  • some heading elements are not consistent
  • some images do not have image descriptions
  • some buttons are not correctly identified
  • some error messages are not clearly associated with form controls
  • many documents are in PDF format and are not accessible
Each department and agency which publishes content on www.hitachi.eu/ is responsible for making sure it meets the accessibility regulations.

Feedback and contact information

Let us know if you need information in a different format by completing the contact us form. In your message, include:
  • the web address (URL) of the content
  • your email address and name
  • the format you need - for example, plain text, braille, BSL, large print or audio CD

Reporting accessibility problems with this website

If you find any issues that are not recorded on this page or you think we’re not meeting the accessibility requirements, contact us.

Technical information about this website’s accessibility

Compliance status This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations
  • Images on some pages do not always have suitable image descriptions (alt-texts) or some images that should be considered “decorative” do have image description. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).
  • Some tables in content do not have table row headers when needed. This means assistive technologies will not read the tables correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
  • Although almost all videos have captions, most do not have Transcripts, Audio Description or Media Alternative. This fails WCAG 2.1 success criterion 1.2.1 Video-only (Prerecorded).
  • Most audio only files (podcasts) do not have Captions, Transcripts, Audio Description or Media Alternative. This fails WCAG 2.1 success criterion 1.2.1 Audio-only (Prerecorded)
  • There might be some instances where images of text are found on the site, this fails WCAG 2.1 success criterion 1.4.5 Images of Text.
  • Some videos (like the Homepage banner animation) automatically play on load and there is no option for the user to Stop or Pause this animation. This fails WCAG 2.1 success criterion 2.2.2 Pause, Stop, Hide.
  • There might be some instances where links are not clearly explained and just say “Learn More”. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context).
  • Some information on the site is provided in Map format (https://www.hitachi.eu/en/company-directory). This is not accessible by keyboard, however we have provided the same information in fully accessible table format. We would encourage users to use this version instead.
  • Many documents are presented in full in less accessible formats, for example press releases are all PDFs.

PDFs and non-HTML documents

Many documents are not accessible in several ways including missing text alternatives and missing document structure.

How we tested this website

We use the Web Content Accessibility Guidelines 2.1 level A and level AA to test how accessible www.hitachi.eu/ is. We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to decide on a sample of pages to test. Our aim is to be accessible to WCAG 2.1 AA standard and offer special considerations to the end-users with impairments to their:
  • Vision - severely sight impaired (blind), sight impaired (partially sighted) or colour blind
  • Hearing - people who are deaf or hard of hearing
  • Mobility - those who find it difficult to use a mouse or keyboard
  • Thinking and understanding - people with dyslexia, autism or learning difficulties

What we’re doing to improve accessibility

Following the audit in April 2023, departments and agencies are working to fixing content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 10 May 2023. It was last reviewed on 10 May 2023.